Business Etiquette with Marie Hornback

Soft skills are considered a valuable asset in today's competitive marketplace. Marie's grace, ease and humor as she chaired the 2019 IAMPETH conference in Denver led to suggestions from many attendees that she teach a class on the subject. You will learn the benefits of Business Etiquette and Protocol as we cover the following topics and much more to help you distinguish yourself and stand out from the crowd:
Eye contact
How to enter a room
How to get into and out of conversations when networking
Handshaking
How to correctly introduce people to one another
Phone calls
E-mails

Class Supplies
  • Notebook; (PA111)
  • pen or pencil (PL38)

John Neal Books will take preorders for IAMPETH 2020 through Thursday, June 25th. If you wish to place a preorder for pick up at IAMPETH, you will need to put the item 20IAM, in your cart along with your order.